PROBLEM: The Client Assessment Tool (CAT) tells you that you need to install the latest Microsoft Updates, but you can't get to the Microsoft site to access them.

SOLUTION: Make sure you have "Automatic detect settings" selected in Internet Explorer. Here's how you do it:

• In Internet Explorer, go to Tools
• Select Internet Options
• Click on the Connections tab
• Click on LAN Settings (in the bottom right)
• Make sure the "Automatically detect settings" box is checked
• Click OK

You should now be able to go to Microsoft for updates

PROBLEM: You forgot your NetID and NetID password or never established a NetID password in SOLAR.

SOLUTION: Go to the SOLAR System and click on the NetID Maintenance link to find out what your NetID is and to establish or change your NetID password.

PROBLEM: CAT says you need to "Uninstall Internet Connection Sharing."

SOLUTION: To correct this problem in Vista, follow these directions:

• Go to your Start menu
• Click on Network
• Select the Network and Sharing Center tab at the top of the window
• Click Manage network connections on the left
• Right click on Wireless Network Connection under LAN or High-Speed Internet
• Select Properties
• Click on the Sharing tab
• Uncheck the box that says "Allow other network users to connect through this computer's Internet connection."
• Hit OK
• Go to CAT and hit Scan again

To correct this problem with Windows XP, follow these steps:

• Go to your Start menu
• Select Connect to > Show all connections
• Under LAN or High-Speed Internet, right click on Wireless Network Connection
• Select Properties
• Select the Advanced tab
• Uncheck "Allow other network users to connect through this computer's Internet connection."
• Hit OK
• Go back to CAT and hit Scan again