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Need Help?
Lotus Notes Help
If you need assistance with Lotus Notes contact the following:
- West Campus users: call Client Support at (631) 632-9800
- UHMC and HSC users: call (631) 444-HELP
- Or, Contact the computer support technician in your department
The following self-paced training tools were designed to guide you through some of the most common Lotus Notes tasks. If you prefer hands-on classroom training, you can register for one of our 4 classes.
- Click the View Demo link to watch a short video demonstration. You will need Flash to view this. Click here to learn how to use the demos.
- Click the Print Job Aid link to access step-by-step pdf documents that can be printed and kept for reference as you work in Lotus Notes
- Click the View link to go to a web page with instructions
Getting Started
Register for a Training Class
Request a Lotus Notes Account
Keep a Copy of Your Notes ID File
System Requirements
Install or Upgrade Lotus Notes
Account/Password Issues
Forgot Your Password?
Change Your Password
Change Your Lotus Notes Internet Password (for Notes Web Access)
Change Your Department or Legal Name
Close Your Account/Continue Access
E-mail Best Practices
How You Can Manage Spam
Phishing Scams - Don't Get Hooked!
Find Out About Stony Brook's Mail Filtering Rules
Stony Brook's E-Mail Policy
Register for the E-Mail Etiquette Class
Basic E-mail
What Version?
Access the Lotus Notes Help Database
Sign In and Exit
Access Bookmarks and Other Lotus Notes Applications
Understanding Mail Folders and Views
Sort Documents in a View
Select Letterhead
Type Ahead Addressing Displays Multiple Addresses for Your Contacts (Standard Configuration Only)
Display All Names in a Public Mailing Group
Read Your Messages
Display Unread Messages as Red (Standard Configuration Only)
Preview Messages
View Conversation Thread
View Collaboration History (Standard Configuration Only)
Search for Documents
Reply/Forward Mail
Permanent Pen
Select More Than One Document in a View
Delete Messages
Handling File Attachments
Send a File Attachment
Save and Delete Attachments
Mac Users - Send "Windows-Friendly" File Attachments
Getting Organized
Organize Mail Into Folders
Deliver Sender's Mail to Junk (Block Mail)
Flag Mail for Follow-Up
Create E-mail Stationery That Can Be Used Over and Over Again
Enable Out of Office Reply
The Notes Side Bar (Standard Configuration Only)
Manage Mail File Size
What's My Mail Quota?
Tips for Managing Mail So You Don't Go Over Quota
Save and Delete Attachments
Delete Messages
Calendar
Calendar Overview
Place an Appt, Reminder, Event or Anniversary on Your Calendar
Invite Others to a Meeting
Respond to Meetings You Are Invited To
Open Someone Else's Calendar/Create a Shortcut For Easy Access
View Group Availability
Incorporate Entries from Another Calendar Onto Your Calendar(Standard Configuration Only)
Contacts
Overview of Contacts
Add a New Contact
Create a Mailing Group
Send Mail/Meeting Invitation to a Contact or Group
The Recent Contacts View (Standard Configuration Only)
Synchronize Contacts (for use on the Web or with your BlackBerry)
Copy E-Mail Addresses from Word/Excel to Create a New Mailing Group in Notes
Take Notes With You
Access Notes from the Web
Create a Replica of Your Mail Database So That You Can Work "Offline" on Your Laptop/Remote Computer
Creating Portable Notes on a USB Drive
Have Your Lotus Notes E-Mail Forwarded to Another E-Mail Account
Notes on Your Blackberry
Notes on Your iPhone
Instant Messaging
Request to Turn On Lotus Instant Messaging
Overview of Lotus Instant Messaging (Basic Configuration)
Overview of Lotus Notes Instant Messaging (Standard Configuration)
Print Job Aid
Enable/Disable Lotus Notes Instant Messaging